Marsh And Mclennan Sucks Customer Reviews and Feedback

From Everything.Sucks

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Its four main operating companies are Guy Carpenter, Marsh, Mercer, and Oliver Wyman Group. Marsh & McLennan Companies ranked #212 on the 2018 Fortune 500 ranking, the company's 24th year on the annual Fortune list, and #458 on the 2017 Forbes Global 2000 List. Marsh & McLennan's 2016 revenue of $13.2 billion ranked it #1 on Business Insurance's ranking of the world's largest insurance brokers.


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Current Employee - Account Manager says

"Too big unproductive meetings about nothing"

Current Employee - Account Representative says

"No flexible work schedule Poor leadership No structure No organization No training"

Current Employee - Account Representative says

"No agency management system, no agency accounting system, all work is very manual and outdated processes. rely too heavily on outsourced services off-shore in India."

Former Employee - Account Manager says

"Management does not set you up to succeed."

Former Employee - Team Leader says

"passive aggressive bullies on your case 24 x 7, disrespectful behavior, blamist culture, bad attitudes,trying to be someone they're not. Stop pretending to be the most inclusive company when you are full of clicks and buddies who look out for one another."

Former Employee - Account Manager says

"Poor management. No involvement or feedback from management. No transparency from management. Salary was non competitive and the environment was very toxic. No work/life balance"

Former Employee - Anonymous Employee says

"constant layoffs/ high turnover rates"

Producer (Former Employee) says

"Terrible management and always said you were going to get paid one amount but never got paid what was promised. The manager degraded women in the work place and nothing was ever done about it."

Sr. Leave Management Analyst (Former Employee) says

"The management team in the Louisville office discriminates against African Americans. They only promote whites & Hispanics. Regardless of the African Americans skills and education."

Benefits Analyst (Former Employee) says

"Terrible upper management leadership, unstable and hostile work environment. Harassment of employees & bullying Forced to resign Withheld compensation Corrupt office / HR tactics Terrible horrible establishment to work"

Estágio Supervisionado (Former Employee) says

"Empresa com uma Cultura péssima. Ambiente pesado.."

Regional RFP Writer and Project Manager (Former Employee) says

"I worked 90 to 100+ hours/week every single week for six months and although I successfully delivered on requirements of my position, I was quickly burning out. I formally complained internally about oppressive work environment, inaccurate position description, and my direct manager's hostile behavior. MMA terminated me without notice and denied my request for unemployment insurance benefits. My experience with MMA may not be common; however, I know of at least one other employee who experienced similar. Proceed with caution: MMA's business is to provide professional HR consulting services and is an employment law expert. I unfortunately learned that as a salaried employee I had no legal protection. MMA can legally require employees to work 100+ hours per week. Be aware of the differences in the written position requirements versus those communicated verbally. Get everything in writing and remember HR protects the company, not its employees."

Receptionist (Former Employee) says

"Marsh and Mccleannan ok company to work for. It is a friendly relaxed working environment. The company has a workout facility and ping pong area. It is a ok place"

Agent Service Representative II (Former Employee) says

"No advancement and lack management of people and operations. Over worked and now concepts of how to run a call center. Poor place to work will make you have mental health issues"

Assistent Operations Manager (Current Employee) says

"Bij dit bedrijf ben ik meer dan blij om weg te gaan, gezien ze heel zwakke bedrijfscultuur hebben die op favorietisme gebasseerd is. Als je er niet Europees uitziet of Afrikaanse roots hebt, bent mag je vergeten dat je daar promotie gaat maken of gelijk wordt behandeld. Zoveel vormen van verdoken racisme en altijd op een subtiele manier. Ben je een trouwe volgeling zonder eigen mening of redeneringsvermogen, ben je daar zeker welkom."

Benefit Counselor (Former Employee) says

"This place is poorly structured and there is too much favoritism and a lack of support. Some leaders are doing more than others. We're given more tasks with no increase in pay not to mention we're already underpaid."

Business Resiliency Systems Analyst (Current Employee) says

"This was a great place to work but management has ruined it. We're micromanaged to the point of infantilization. Pay has not kept up with inflation. Very little opportunity for advancement."

Benefit Counselor (Former Employee) says

"Mercer marketplace is not a work envirionment i would recommend to any one that has a family with children and has to pay for daycare. I was forced to resign from this company because they would not accommodate a shift change that i had asked for due to a babysitting issue with my daughter"

Customer Service Rep II (Former Employee) says

"It was a typical customer service environment. It was fun, and they did fun motivational activities. I just did not like being tied to a phone all day. This was an in between job for"

Account Executive (Current Employee) says

"If you like to work the job of three people while getting paid for less than one, then this is the place for you. From the poor discernment shown by the management to the lack of career advancement (although they will sell you a pipe dream during the interview that you have “room to grow”) there really isn’t a good reason to work here. The structure is poorly set up and the producers who know NOTHING of insurance are praised as God’s while all the real work is placed on the unfortunate soul that becomes the assigned Account Executive. The only benefit you really get is having your brokers license renewed for free and even’s not even worth it.Poor pay, poor management, no career advancement"

Senior Account Executive - Large Commercial Lines (Current Employee) says

"MMA is not run like MMC. The culture is still an all boys club. They second guess your work. Management has a tendency to put you down. Producer are treated as kings."

Pension Account Analyst (Former Employee) says

"NO training. NO support. Supervisors are allowed to run wild and do whatever they want. If you report anything you will be fired. Job descriptions are completely false. Nothing enjoyable about the job whatsoever. No one takes personal responsibility for anything.NoneEverything"

rather not say (Current Employee) says

"good place to start at, not a good place to stay. Employer is not incentivized to promote their employees here. They would rather find someone to fill a position and stay there forever."

Middle Management (Former Employee) says

"Terrible blame culture, processes that simply don't work and demanding managers who constantly seem stressed. I don't think I need say any more."

Producer (Former Employee) says

"this was the worst "sales" job i have ever had. they want to pretend they are not selling insurance. horrible leadership. this is not MARSH it is a smaller insurance broker bought out by the larger parent company."

Account Manager (Former Employee) says

"Chaotic work environment. Dysfunctional leadership team. Employees are not valued by the company. Employees are expected to work long hours, weekends, and holidays. Employees are viewed as expendable and disposable.disconnected leadership, pay, chaos"

Insurance Assistant (Former Employee) says

"Lots of learning about insuranceManagement was completely unfair to employeesLots ofd bullying happened here even though I complained nothing was taken care of..Had a situation where I contacted HR and my contact info was repeated despite HIPPA laws and was verbally attacked by upper management for "PLAYING Games""

Sam says

"Absolute waste of money. Will seek any clause to avoid paying claim. Do not put your money into these policies."

Shannon says

"Quick to take the money but not so quick to act on the 14day cooling off period that is stated on there website. We took insurance out on Tuesday the 17th of March to protect our wedding incase it would be affected - we luckily no longer need the insurance. However despite countless emails chasing Dream Wedding Insurance we have not received any confirmation that we will get our money back. We have email trails chasing the company and will be going to Fair trading if we reach the 14days....we took the insurance out in the morning and cancelled it later that very same day."

Dave Jones says

"Just as the pandemic of COVID-19 began to take place, we thought we would preemptively attempt to get insurance for our wedding arranged (which is in 8 months time) just in case. Our requests for calls got rejected, and never received any correspondence via email. It seems that as insurance companies have to start acting on their policies they avoid helping anyone else. I would steer clear of this mob as I cannot say for sure if they are even real or would infact withhold their policies."

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